What is a Managed document service?

It’s a solution which applies technology to vastly improve how an organisation records, stores, accesses and actions its documents and the data they contain. 

By tailoring the best scanning, digitisation and automation tools to you, Workflow can optimise the way you manage your business information across all of your processes from entry to exit.  Think invoicing, online forms, archiving and much more.

We were looking to save time, money and resources while taking advantage of better ways of doing things – for example more efficient scanning and storing of documents. We wanted someone to help us pinpoint the right devices and software, as well as set it all up for us and then take care of it from there on in. We got exactly what we were looking for and there wasn’t even any downtime when it was installed.
— Stephen Dooley, Managing Director, Martin & Co property agents, Welwyn Garden City
 

Instant access to your securely held data

Data is extracted from your scanned documents, intelligently indexed using OCR technology and then used to trigger tasks automatically as well as provide instant access to authorised users using any screen including mobile. 

Staff have the information they need to serve customers and perform tasks more quickly and accurately, while your paper-related costs including print and storage space are significantly reduced. In addition, with every action relating to every piece of data tracked and audited, you boost your compliance with data protection regulations.

Staff tied up with manually handling these documents are between 30-50% more productive since Workflow implemented the new system. They have given us exactly what we needed and their approach has been very proactive. I couldn’t recommend them highly enough.
— Ian Brookes, Operations Manager, Loscoe Chilled Foods
 

Some key benefits:

  • Significantly faster, more streamlined operations driving higher productivity and improved customer and user experience
  • Lower outgoings and less waste including average 30% savings on print-related costs
  • Promote flexible and mobile working with instant, any-screen access to data for authorised users
  • Negates human error and the need to re-enter data
  • Improves legal and environmental compliance

Our 5 point MDS process

1. Information Gathering

2. Recommendations

3. Implementation

4. Manage

5. Review

 

Find out more

Discover more about us and our services by downloading our solutions brochure.